Cancellation Policy
Deatils information about cancelation tours
Self-Drive Tours
To receive a full refund, cancellations must be made at least 24 hours before the tour’s start time. Cancellations made within 24 hours are not eligible for a refund, but you can reschedule your tour.
Tours with Transportation Included
For a full refund, cancellations must be made at least 48 hours before the scheduled pickup time. If you cancel within 48 hours, we cannot issue a refund and will retain the deposit.
Weather Cancellation Policy
If we need to cancel or are unable to complete a tour due to weather conditions, we will issue a partial or full refund based on the number of activities completed.
Weather in Costa Rica
Note: Weather conditions in Costa Rica can vary significantly from town to town. If you are traveling from another city, please inquire about the weather in our location before canceling. It might be raining heavily in other towns while it is sunny in our town.